Velocity Cruz Reader Unboxing & First Impressions   70 comments

Posted at 6:24 pm in Color eReaders,Random,Tablets

My new Velocity Cruz Reader came Friday night, so I’ve had about a day to work with it before writing this review.

The Cruz Reader looks very similar to the Pandigital Novel, and appears to be based on the same hardware.  Velocity-Micro-Cruz-Reader-Unboxing The similarity ends once you power the Cruz up though, as it quickly leaves the Novel in the dust.

In the box with the Cruz Reader comes an AC adaptor, USB cable, a heavy plastic stand, user guide and a rather unsubstantial slipcover.  The battery of the Cruz came charged and ready for use — a nice touch.

The Cruz Reader seems a little heavy for its size — about 13 1/2 ounces.  Velocity Micro has added a rubberized coating on the back, which feels better in your hands than the smooth metal would otherwise.

First up, get connected.  The Cruz Reader did this easily, finding and connecting to my Wi-Fi network quickly. Unfortunately I had to reconnect in a few minutes.  So far I’ve only had to reconnect this one time.  When waking the Cruz takes a few seconds to reconnect, but it has managed to do so successfully by itself to this point.

On my patio, which is downstairs from my router and outdoors, I was still able to stay connected and download some books from Borders.

Next I headed over to Velocity Micro’s Cruz Market to see what apps they are offering.  No, sadly the Cruz Reader does not access the Android Market.  There are currently 14 apps available at the Cruz Market.  These include shopping apps for Best Buy and Newegg, Wattpad and FBReader reading apps, Facebook and more.

There is an app for the AndAppStore that will give you access to more Android apps, but the selection is still rather sparse.

The Cruz Reader connects to the Borders ebook store (powered by Kobo) for purchasing ebooks.  The Wattpad and FBReader ereading apps are also available and good for finding indie books and free titles.  Velocity-Micro-Cruz-Reader-Whats-in-the-Box 

The Borders reading app, which is a rebranded Kobo app, has options for changing font sizes (there are five) and a night mode.  Three different font styles are offered: Serif, sans serif and monospace.  Page turning in the Borders app is accomplished by either a swipe or a tap on the edge of the screen, though taps seem to work better.

There is supposed to be an integrated dictionary, but all I have been able to find are trial versions of paid dictionary apps.  Update: The “Dr Eye” app on the home screen is the dictionary — thanks to Josh from VM!

Web browsing works quite well.  Of course panning and zooming around a web page is always easier with a multi-touch screen, but that would no doubt have made the Cruz Reader more expensive.

Entering information and logging in on websites has so far been painless.  I was able to log into my Gmail and Hotmail accounts, but Yahoo would not let me sign in on the Cruz.  Typical of Yahoo.

I was having trouble getting YouTube videos to play, but the Velocity Micro support site has a new YouTube app that needs to replace the one shipped on the first Cruz Readers.  After I installed this YouTube is working fine.

Update:  Velocity Micro has a new Support Hub that has all of the firmware updates and downloads for the Cruz reader and Cruz Tablet.

The Cruz Reader is faster and the touchscreen, which appears to be resistive, more responsive than other lower-priced Android tablets (such as the Novel) that we have seen to date.  The viewing angle is also much better than I would have expected on a display priced at this level.

As is the case with LCD displays, the Cruz Reader is useless in the sun, but I could read on it in the shade outdoors, though the experience was not ideal.  The screen is quite glossy, so there are reflections under bright lights.  The display also gets covered in smudges, but these can be easily wiped off with a microfiber cloth.

It is not unheard of for lower priced devices to lag when changing screen orientation, and the Cruz does suffer occasionally from this problem, although it is not too bad and does not always happen.

I think the most disappointing thing Velocity-Micro-Cruz-Reader-Battery-Cover-Removed       for me about the Cruz Reader is the fact that there is no access to the Android Market.  This would allow the installation of the Kindle and Barnes & Noble apps for Android and significantly broaden the content selection.

Battery life is supposed to be up to 10 hours (shorter when viewing videos).  I had to charge after about 4-5 hours use, but the battery may not have been completely charged out of the box.  The 10 hour estimate may not have taken leaving the Wi-Fi on into consideration either.  In any case, this battery is still new, and sometimes that can result in some fluctuations in the time between charges.

 

My Take on the Cruz Reader

The Cruz Reader seems to fall somewhere between being an ereader and a tablet.  It does not have all of the features of a full-blown tablet and yet has more multifunctionality than a dedicated ereader.

If you want an LCD-based ereader then I have no problem recommending the Cruz Reader — at least based on the amount of time I have spent with it.  The Cruz is no iPad or Galaxy Tab, but seems a solid product for the price and is more functional than the other lower-priced Android LCD ereaders we have been seeing, such as the Pandigital Novel or Augen The Book.  At $199 it is also more expensive, though the price will no doubt be discounted.

I have noted before that I much prefer reading on e-ink vs LCD because I do get eyestrain from reading on an LCD for any length of time.  If you read for longer periods e-ink will be easier on your eyes.  If you read for shorter periods LCD may be suitable for you.  Both types of displays have their pros and cons.  Obviously the color screen will be better for reading things like comics and magazines.

If you are primarily looking for an ereader to read normal ebooks with little graphical content, then I would recommend an e-ink device rather than an LCD ebook reader.  The Kindle 3, Sony Pocket PRS-350 (new model) and the Barnes & Noble NOOK are all less expensive and are better suited for long-form reading of text. With the Kindle 3 you will have access to a much larger selection of contemporary ebooks as well.

Currently Newegg,Amazon and Bordershave the Cruz Reader in stock for $199.99.

Cruz Reader Covers

You might want to get a more substantial cover to protect the Cruz Reader — the slipcover that comes in the box doesn’t provide a lot of protection.  There are several choices at the moment.  These cases will also fit the Pandigital Novel ereader.

First there is the Ex Point Universal Leather Case.  This one is black pebble grained leather with a zipper closure and felt lining for $35.00.

Body Glove also makes a universal style case that will fit.  The E-Reader Travel Hard Shell Case costs $29.99.  This one has a pull out stand and pockets for accessories.

The BookArmor High Impact Travel Case for the Pandigital Novel will work as well.  The Cruz Reader and the Novel are almost exactly the same size.  The BookArmor case has a zipper closure and costs $32.95.

The picture below shows the above three covers in order of mention, left to right.

Cases-and-Covers-for-Velocity-Micro-Cruz-Reader-and-Pandigital-Novel

There is also the Velocity Leather Portfolio, which is the official cover from Velocity Micro priced at $49.99.

If you want something more colorful, check out the Cruz reader covers from CaseCrown (There are Cruz Tablet covers mixed in, the tablet is the same size as the Cruz Reader).

DecalGirlnow has device skins for the Cruz Reader.  I would recommend the matte finish; it costs a little more but looks and feels nicer.  You can get a 10 percent discount at DecalGirl with promo code DECAL10.

 

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70 Responses to 'Velocity Cruz Reader Unboxing & First Impressions'

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  1. [...] This post was mentioned on Twitter by TwittServices and Nate the great, Richard Greenlee. Richard Greenlee said: New Post: Velocity Cruz Reader Unboxing & First Impressions http://bit.ly/dkeybu #color #ebook #readers #ereader #covers #lcd #case [...]

  2. This sounds like a great little machine. It does all that a reader should do, the color is a definite plus and it does a little of what a tablet. With all of the features this seems like a great buy, I think I will get one today.

    avatar

    Tracey

    20 Sep 10 at 3:11 am

  3. [...] & Review Cruz Reader and unboxing blog post (not mine). Velocity Cruz Reader Unboxing & First Impressions | Find eBook Readers Blog Reply With Quote + Reply to [...]

  4. Thanks for the post and glad to hear you’re satisfied with the Cruz overall! We’re adding apps to the Cruz Market every day so please keep your eyes open for those. We’re working on a line of accessories as well. Also, regarding the dictionary, there should be an icon for “Dr Eye” on the home screen that will open that application.

    Thanks again! We look forward to your continued feedback.

    Josh Covington
    Velocity Micro

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    Josh

    21 Sep 10 at 10:40 am

  5. How about pdf reading?

    Good review, I’ve been following this reader for some time now. Looks better than the crappy apad moonse irobot stuff, (which I bought one and the screen cracked). I hope that a good company like Velocity can improve that experience.

    Thanks for taking the time

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    ric

    24 Sep 10 at 8:26 am

  6. WHERE on the VM site can I find the updated YouTube app?

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    Rae

    27 Sep 10 at 7:22 pm

  7. It’s kind of tricky to find and I could not link directly to the topic on VM’s site. Follow the link in the post. At the bottom of the left sidebar you should see a listing for Cruz. Click on that, then Support/Model/Reader. Now to the right you should see a list of problems. Go to the second page of topics and the top question should be “What to do if my YouTube app isn’t working?” If you click on that you will see a link to the download.
    I’ve updated the post with a direct link that will give you the download and copied the instructions for it.

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    Richard

    27 Sep 10 at 8:20 pm

  8. THANK YOU so much Richard. Got it and it’s working. Now to get rid of the non-working one.

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    Rae

    28 Sep 10 at 6:36 pm

  9. 3 Questions:
    1 – Can I upload my own e-books and files to read?
    2 – Can I download and save what I get from Borders and then read them on my main computer without the Cruz?
    3 – Is the SD card open to allow my to copy and change content from my main computer?

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    Pat

    1 Nov 10 at 9:07 am

  10. Pat,
    You can load your own files onto the Cruz as long as it is a supported format: ePub, PDF, TXT, PDB, HTML. You should be able to read books from your Borders library on the Cruz or any other device that you can install the Borders reading app on. When you connect the Cruz to your computer the SD card appears as a disc drive – you can add or delete files as you wish.

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    Richard

    1 Nov 10 at 12:50 pm

  11. how do i delete ebooks from cruz reader?

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    aprille

    16 Nov 10 at 1:11 pm

  12. Hi guys!Does anybody knows some update for pdf format?
    I tried to read some pdf I had on my laptop but I was unable to read it.
    the Cruz opened it but I couldn’t read it as the words were all “crumbled”

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    Marc

    16 Nov 10 at 7:30 pm

  13. You should be able to use the file explorer app or you can delete the file from your computer while connected with the USB. You may be able to delete from within the reading app – I had to return my Cruz so I cannot check for you.

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    Richard

    16 Nov 10 at 9:29 pm

  14. The Youtube download link is broken. Is there somewhere else I can get this file?

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    olsonlj1

    26 Nov 10 at 2:20 am

  15. It appears to be working now. If you still can’t view it my Youtube channel is 5staro, you can watch it on Youtube.

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    Richard

    26 Nov 10 at 7:53 am

  16. I am new to the ereader…can I download ebooks from other sites, such as Barnes and Noble, onto my Cruz?

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    vickie

    28 Nov 10 at 9:44 am

  17. The Cruz is connected to the Borders ebook store. This means that besides Borders you could also buy ebooks from Kobo or another ebook seller that uses Adobe DRM. Barnes & Noble uses their own flavor of this DRM, so their ebooks won’t work on the Cruz – only ereaders that partner with B&N can use their ebooks.

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    Richard

    28 Nov 10 at 11:10 am

  18. thanks Richard…another question…I can’t get connected to the internet..is there something that I am missing. It says that wifi is on but I can’t get anything to come up

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    vickie

    30 Nov 10 at 5:04 pm

  19. When your Cruz is scanning for Wi-Fi networks is it picking up your network? VM has a whole page of Wi-Fi troubleshooting tips on their support pages (click on troubleshooter and then Wi-Fi).

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    Richard

    30 Nov 10 at 7:58 pm

  20. has anybody had any success with reading epub’s on the cruz? A friend gave a couple to me to test but I cant seem to view them.

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    Erick

    2 Dec 10 at 10:50 am

  21. Regarding yahoo mail, if you just use the browser and go to “mail.yahoo.com”, then you will get a much nicer presentation of your yahoo mail than you do through the email app anyway!

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    KK

    3 Dec 10 at 10:35 am

  22. I just purchased the cruz reader and so far I am happy with it. My question is.. is there a manual that I can download to find out all that I can about the reader.. I also have a kindle and I downloaded the manual for it and it is at least 200 pages.. the only manual that I can find for the cruz is 29 pages long.. which doesn’t really answer the many questions that I have.

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    farole

    5 Dec 10 at 6:07 pm

  23. The 29 page user guide is all that Velocity Micro provides. There is also a Knowledge Base at the support site that has a little more info.

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    Richard

    6 Dec 10 at 7:26 am

  24. I WAS TOLD THAT THE CRUZ CAN USE THE KINDLE AN BARNES AND NOBLE ANDROID APPS FOR THIS IS THERE ANY WAY YOU MIGHT BE ABLE TO CONFIRM THIS FOR ME BE FORE I GO BUY IT THANKS

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    JAMIE

    10 Dec 10 at 11:14 am

  25. Not unless it is rooted, as far as I know.

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    Richard

    10 Dec 10 at 11:00 pm

  26. How do I delete an ebook? I have tried doing it from a computer but when I see the ebooks in the file they are only random numbers and letters, and I don’t know which book it which.

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    Abby

    12 Dec 10 at 3:18 pm

  27. you dont have to root the cruz to run the barnes and noble app. just runa search on google for nook 2.0.apk or something similar. i just installed it on mine yesterday with no problems.

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    brian

    13 Dec 10 at 3:53 pm

  28. Can the Cruz handle Netflix streams? I tried one at a Borders last night, and it could not. Considering most of the readers in brick and mortars run like goose poop, due to everybody messing with them, I wasn’t going to let that be the final verdict. If it can handle Netflix streams, then I am on my way right now to buy one.

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    Carl

    18 Dec 10 at 8:35 am

  29. As far as I know there is no Netflix on Android devices yet due to DRM considerations.

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    Richard

    18 Dec 10 at 9:33 am

  30. Hmmm, looks like they might still open up to Android by early 2011. Might still grab one. Thanks for the info!

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    Carl

    18 Dec 10 at 12:27 pm

  31. I bought the Reader on Saturday, last night it completely shut off. It will no longer turn on from the power button or the reset. I can’t seem to find out what it could possibly be with it being so new. Has anyone heard of anything?

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    Jessica

    20 Dec 10 at 4:29 pm

  32. How can I delete ebooks from my Cruz?

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    Ron

    21 Dec 10 at 8:24 am

  33. Ron, Have you tried using the file explorer utility (Dr. Eye)? I had to return my Cruz after reviewing it so I can’t check for you.

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    Richard

    21 Dec 10 at 9:53 am

  34. Jessica, If your reader doesn’t turn on. Just pull the cover off (it just unsnaps) and unplug the battery. Plug it back in and your reader will turn back on.

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    Gene

    24 Dec 10 at 10:43 am

  35. The Velocity site should have the updated app for Borders on the support page. Download that and you should be able to delete your books off the shelf. I hope that helps. Anyway, I hear that several people are able to download the B&N (nook) app from their Cruz. Can someone tell me how? I am having a difficult time finding it. I was able to download the Kindle app, Kobo, and Overdrive (for local library). Thanks.

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    Lisa

    26 Dec 10 at 5:48 pm

  36. I am trying to download some free books, but cannot figure out how or where they goto. Any help.

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    Brian

    26 Dec 10 at 10:30 pm

  37. ok so i followed the link to try to download the new youtube app but the youtube app wasnt working so i downloaded skyfire ,but when i go onto youtube it says i need to download adobe flash player… Can anybody help please???

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    benn

    27 Dec 10 at 12:57 pm

  38. When I start to read a PDF, I get a message stating that the system is running low on space. It comes with an internal SD card of 4 gb and I installed a 32gb external card. Does this mean that it is using the internal device storage which is basically nothing? Is there any way to change this setting?

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    Beth

    27 Dec 10 at 6:13 pm

  39. I tried copying my epub files, avi and mp3 onto my cruz from my computer and the cruz says it cannot find the files…does anyone have any ideas as to why?

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    Debra

    30 Dec 10 at 4:44 pm

  40. I was wondering..not sure if this is a dumb question or not..but if you want to read a Ebook in an area with no wifi are you able to?

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    Isabella

    1 Jan 11 at 9:31 pm

  41. Yes you can read ebooks you have downloaded to your ereader. Without Wi-Fi you won’t be able to buy new ebooks or access titles in your online archives at the ebookstores.

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    Richard

    1 Jan 11 at 10:15 pm

  42. I bought the the Cruz reader as a “Santa” present a coupld months ago. I have tried messing with it almost every day since I bought it, since I was trying to preload games, books, etc. for my kid. I already have an ipad, ipod touch, and pretty much everything techy. I just say that to let you know that I’m not technologically deprived. Anyway, I have had MAJOR problems with the Cruz. I almost bought the Nook, but thought the Cruz was a way better deal. However, the Cruz almost NEVER connects to Wi-Fi. Even at home, with a strong wireless network, standing direcly by the router, the Cruz sometimes won’t connect. When it does connect, it disconnects itself (without any notification) and you must manually reconnect to the Wi-Fi network. As for the apps, I have downloaded several. There is a general lag anyway to the Cruz, but using an app is almost impossible without wanting to throw the whole thing out the window. Yes, some apps work just fine, but the majority do not, especially the games. It’s just very dissappointing that “Santa” would bring a gift that doesn’t work correctly. Since she has used a Kindle before, she expected much more from a reader that had books AND mp3, games, etc. Also, I find the Borders eBook application to be so complicated. There is no way that my child can navigate and find a book she might be interested in….without my help. Also, with the AndAppWorld application, there are SEVERAL adult themes apps and porn apps available (example: “Car Sex Positions”). These kinds of downloads are not readily available in the android market, itunes, etc. And, I don’t think that adult apps should be so easily accessible.
    I don’t want to put down the Cruz so much, but it seems like I invested poorly. Any recommendations are welcome. I have tried COUNTLESS things to remedy these problems, but nothing has worked. I have used the help topics and suggestions….and nothing.
    Thanks. Sorry, I am just really disappointed.

    avatar

    Les

    3 Jan 11 at 2:26 pm

  43. Today is my birthday and I am thinking about buying this a my birthday present but now have some concerns with all the comments here. Can someone please advise on the best reader for a reasonable price. – Thank you

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    Wendy

    4 Jan 11 at 10:50 am

  44. got my daughter the cruz, love it, have not had any issues, connects just fine from anywhere in house.
    The ease of getting online to do other things is vey handy and the office pro is useful too
    The only issue I had was the ability to download a porn type book without asking for age or any other form of security. In the middle of the book it pops up a website address for a porn site too. I will be filing a major compaint with the company

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    julie

    4 Jan 11 at 5:25 pm

  45. Will you primarily be using it to read ebooks? Personally I prefer e-ink to LCD ereaders. I have both and my first choice is always to read on the e-ink devices. Of these I prefer Kindle 3, Sony Pocket, Nook or Kobo Wi-Fi.

    If you need the color screen, or want more tablet-like features, all the lower priced Android tablets at the moment seem to have some issues. I thought the Cruz Reader performed better than others I had tried in this price range, but as you can see from the comments here not everyone will agree.

    If you can spend more, two alternatives to consider:

    Nook Color. This can be easily rooted, giving you access to the Android Market. This will probably need to be redone each time a new firmware update comes out, but you will then not only be able to read B&N books but also Kindle ebooks.

    eLocity A7. This is more expensive, but I have one now and it is much faster and more problem free. Comes with the NVIDIA Tegra 2 chipset. Does not access the Android Market, but in the app stores it does access you will find both B&N and Kindle reading apps. Also plays video and games. I’m working on a review of the A7, but may not be able to finish it until after CES. In the meantime there is a video review I’ve made on my video page.

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    Richard

    4 Jan 11 at 10:37 pm

  46. I can not find the difference between models R101 & R103. Any one have a site that shows both of these side by side?

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    Wendy

    5 Jan 11 at 9:51 am

  47. Wendy, you might want to wait a bit. Velocity Micro has announced a new series of tablets. I just posted the press release with some of the specs here.

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    Richard

    5 Jan 11 at 9:26 pm

  48. There is a Barnes and Noble ap on mediafire that works on the cruz also search web on the cruz for kindle ap I was able to down load both and am very happy I now have Kindle, Barnes and Noble Nook and Borders. I love my Cruz! If you shut the WiFi off the battery will last for 10 hours of reading. I hope you find this helpful and your expierience is as happy as mine.

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    Pam

    28 Jan 11 at 1:04 pm

  49. I didn’t tried yet but it have a procedure provided on the velocity micro websit to install Android market

    http://cruzsupport.velocitymicro.com/ics/support/default.asp?deptID=5758

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    Hugo P

    31 Jan 11 at 7:59 am

  50. avatar

    Hugo P

    31 Jan 11 at 8:00 am

  51. I just got one as an early Valentine’s Day gift from my boyfriend, (after researching it over and over and yammering on and on about it, he asked me if I wanted that for V-day instead of flowers/candy and of course I leaped at that), and I have loved it ever since. I’m almost never without it and have read four books on it since I got it near the first of the Feb. About the only thing that is disappointing to me the fact that it will only play Mp4 videos because all of my videos are in .avi format, (until I convert them, of course). I am currently catching up on old episodes of E.R. and have converted several videos to be played on the reader and it handles them quite well. Headphones are a bit tricky in that you need to press the play button twice before the sound switches from the outward speakers to the headphones. Also, sometimes the Mp4 videos won’t play and I will need to restart the device. But, I am not angry at these “flaws” I just chalk it up to it’s unique “personality”.

    ~Ami

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    Ami

    5 Feb 11 at 5:01 am

  52. I purchased a couple of free e-books from the borders app. I wanted to know if anyone knows a way I can get them out of my library.

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    Jason

    8 Feb 11 at 4:30 pm

  53. HOw do I use the dictionary while reading?? Also why is some text in a book replaced by characters?

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    Vikki

    16 Feb 11 at 7:07 am

  54. Hi, I love my Cruz T301. Got it all working great, except my Aldiko ereader stopped working-it was working, then it stopped, so I uninstalled and reinstalled, but now it won’t work at all.
    Any tips or clues?

    Thanks in advance for any answers!

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    Darlene

    20 Feb 11 at 6:11 pm

  55. Darlene – Did you try rebooting? Sometimes that works.

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    Richard

    22 Feb 11 at 9:56 am

  56. Vikki – I no longer have my Cruz, but if memory serves the dictionary is a stand-alone app. You cannot access it from within a reading app. The Borders reading app (rebranded Kobo app) does not have a built-in dictionary yet. If you install the Kindle for Android app you can look up words at Dictionary.com from within the app if you have an internet connection.
    As for the glitched text, it could be the file. Is this in a document of yours or in an ebook you purchased? If the latter you could try redownloading it or complaining to the seller.

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    Richard

    22 Feb 11 at 10:07 am

  57. @Wendy. I called Cruz’s tech support, apparently there really isn’t any difference from the Cruz Reader R101 & R103. Apparently from what I was told, Best Buy (where u can get model R103) just wanted a different model number, some who bought from best buy commented that it was just a sticker covering the original R101 model #.

    Also, @Richard is there a reason you no longer have the cruz reader? did it fail you or were you simply testing it out? I am thinking of getting the cruz Reader even though, like yourself, I prefer eInk due to susceptibility to eye strain but for the price and [limited] features I was leaning towards Cruz.

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    Autumn Y.

    22 Feb 11 at 2:03 pm

  58. Autumn – The Cruz Reader was not a fail in my opinion. I think it is better than the other devices in that price range that I’ve seen. Unfortunately I just cannot keep every device I review.

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    Richard

    23 Feb 11 at 12:14 am

  59. Every time I try to load Android app message pops up not enough space what can i do? I installed a new sd card 16 gb help sorry I’m not a
    Very techy :-)

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    Cil

    24 Mar 11 at 9:50 am

  60. Cil
    Try formatting the 16gb card to a lesser size (instead of all 16gb). Try 1/3 or 1/2 of the card size as a test.
    I’m betting that is your problem.

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    Siyx

    12 Apr 11 at 12:30 pm

  61. i got a new book on kobo and now i’m trying to get it downloaded on my cruz but i don’t know how. help plz!

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    rawr dino 2

    4 Jun 11 at 8:11 am

  62. @rawr dino 2 – You should be able to find the ebook in your library in the Borders/Kobo app and open it from there.

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    Richard

    4 Jun 11 at 12:11 pm

  63. Open it up and unplug battery, then plug in again, The info is on their website but hard to find

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    Ruth

    6 Jun 11 at 5:55 pm

  64. Hey there Richard… A few messages ago you responded to Cil re. Cruz not recognizing free space. I’m having a similar problem. I have about 3.6G of free space on internal SD and the same amount on external SD card. BUT when I try to install any app, I get a message – not enough free space, and there is a permanent message in the status bar saying ‘low space’. When I refer to SD card stats in settings, the readings mentioned above show (3.6G), but at the bottom of the screen it says only 70 KB of free space…. doesn’t make sense. Any ideas? Many thanks for any help you can offer!

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    Alana

    11 Jun 11 at 6:12 pm

  65. @Alana – Actually that was reader Siyx that replied to Cil. Have you tried reading the SD card on a card reader? Do you have another SD card (preferably of a different brand) you can try in the Cruz? Perhaps backing up the content on the SD card to your PC and then reformatting the card might work. Did you try to reset your Cruz?

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    Richard

    14 Jun 11 at 11:29 pm

  66. In setting up email, I had no trouble with gmail, but I am having difficulty setting up my hotmail account. Please, I need help.
    Thanks
    Les W

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    Les Weinstine

    8 Jul 11 at 7:47 am

  67. Les – If all else fails you can forward your Hotmail to your Gmail account. Go to the settings on your Gmail and then “Accounts and Import” to set it up. Then incoming Hotmail will be copied to your Gmail account which you are receiving on your Cruz.

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    Richard

    10 Jul 11 at 5:08 pm

  68. Is it really true you need wifi on (at least initially) to read a borders/kobo book? I downloaded a book and can read it with wifi on. Or I can turn wifi off and still read it. But If I power off my cruz, then later power it on (like in an airplane) and do NOT turn on wifi but just go directly to the border/kobo app to return to the library…I cannot open a book. Really? Any one know of an app that works on the cruz tablet that doesn’t require wifi to be turned on to resync?

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    Jan

    15 Jul 11 at 6:57 am

  69. My granddaughter has a Cruz and has lost or forgotten her password. Can we reset the Cruz and then make a new password? How do we reset?

    Thank you

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    Jerry

    10 Sep 12 at 1:27 pm

  70. Jerry – Not sure which Cruz you have. There is a Cruz support article here that is meant for the T408 or T410. It involves wiping the data from the tablet and resetting it to the original factory settings.

    If this doesn’t work you will probably have to contact Velocity Micro CS.

    avatar

    Richard

    10 Sep 12 at 3:30 pm

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